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Referral guidance
How to refer a Medicaid member to covered doula care
Referral steps without client details for care coordinators, OB and midwifery teams, FQHC staff, WIC programs, and community partners.
Use official state and plan links.
Do not put member details in public forms.
Coverage is not a payment guarantee.
Referral steps
Confirm the state, plan, official directory, and privacy requirements before referring a member.
- Step 1Confirm the member's Medicaid state and whether the member is in fee-for-service or managed care in the payer system.
- Step 2Use the state's official doula program, registry, directory, or plan source before naming a provider.
- Step 3Tell the member to confirm that the doula accepts the member's Medicaid plan before scheduling.
- Step 4Keep names, IDs, dates of birth, service dates, and clinical notes in your organization's approved system, not in emails or public forms.
Choose a state
Referral rules differ by state. Start with the state where the member has Medicaid.
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Practitioner wellbeing
Doulas can use free, anonymous resources for burnout signs, self-care, and support.
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