How should a care coordinator refer a Medicaid member to doula care in California?

Start with Medi-Cal doula services, confirm Medicaid eligibility and payer type in your own system, use official state or plan links, and tell the member to confirm the doula accepts the member's plan before scheduling.

Should I enter member details?

No. Keep names, IDs, dates of birth, service dates, clinical notes, and plan records in your organization's approved system.

California referral requirements

How to refer a Medicaid member to covered doula care in California

Use Medi-Cal doula services sources to help a Medicaid member find and confirm doula support. Keep private member intake in your compliant system.

Open official source Find a doula

Confirm eligibility and plan in your own compliant system.

Use official program or directory links.

Do not send client details through public forms.

What to tell the member

Share program and referral requirements. Add member details only inside your organization's approved system.

Program requirements

Program: Medi-Cal doula services
Referral or recommendation: A second recommendation is required for up to nine additional postpartum visits billed with Z1038.
Registry or provider setup: Enroll through PAVE; maintain NPI, HIPAA training, adult/infant CPR, and either the training pathway or experience pathway documentation.
Payer path: Medi-Cal Provider Portal / PAVE and MCP pathways

Client privacy reminder

Do not put member names, Medicaid IDs, dates of birth, service dates, claim numbers, visit notes, or diagnoses in public forms, screenshots, or shared links.

Official links

Medi-Cal managed care health plan directoryCalifornia DHCS Doula providers enrollment and billingCalifornia DHCS Medi-Cal managed care health plan directoryCalifornia DHCS Doula Services benefit hubCalifornia DHCS

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