Does DoulaPaid need patient or claim data?
No. Reviews accept only provider setup choices and official source links. Do not enter names, Medicaid IDs, dates of birth, service dates tied to a person, claim numbers, visit notes, EOBs, documents, screenshots, or private payer messages.
Do I have to schedule a call or webinar?
No. Complete the questions online and receive the written review by the listed deadline. No demo, sales call, webinar, or family inquiry form is required.
Which states are available for paid review?
The $49 State Launch Kit is available in California, Colorado, Connecticut, District of Columbia, Illinois, Kansas, Maryland, Michigan, Minnesota, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Dakota, Virginia, and Washington. Other reviews show as unavailable until checkout opens for them. Free guides remain available for other states.
Does a review enroll me or submit a claim?
No. DoulaPaid identifies provider setup gaps and gives you next actions linked to official sources. The state and each managed care plan make enrollment and contracting decisions. Claims stay with your payer portal, approved billing system, or biller.
Is payment or claim approval guaranteed?
No. Payment depends on provider enrollment, member eligibility, payer participation, covered services, documentation, timely filing, and payer review. DoulaPaid does not guarantee enrollment, contracting, approval, or payment.
Does this service require a BAA?
DoulaPaid does not offer a BAA for this service and does not accept patient, member, claim, or payer-message data. Whether a BAA or another privacy obligation applies to your organization depends on the facts and applicable law, so complete your own legal, privacy, security, and procurement review before purchasing.
What is the cancellation and refund policy?
Within 30 days, an unredeemed purchase can be refunded in full. A partly used 10-kit pack can be refunded at $49 for each unused code. Pack codes do not expire, and DoulaPaid refunds affected unused units whenever it cannot deliver the purchased state scope. Required and duplicate-charge refunds still apply.