Glossary
Managed care / MCO
Managed care means a Medicaid health plan handles some or all coverage and billing steps for a member. MCO stands for managed care organization.
Quick path
Start with the step you need.
- 1Find the rule for your stateStart with the state where the client has Medicaid coverage.Choose your state
- 2Check what is missingReview setup, visit notes, codes, and payer steps before billing.Use the checklist
- 3Save the checklistDownload the checklist, then keep client details in your own secure records.Open checklist
Why it matters
A doula may need to check the health plan page, contract path, or payer-specific instructions before billing.