Delaware denied-claim help
Visit exceeds 90-minute cap
Delaware First Health publishes prenatal and postpartum visits up to 90 minutes, billed in 15-minute units.
Quick path
Start with the step you need.
- 1Find the rule for your stateStart with the state where the client has Medicaid coverage.Choose your state
- 2Check what is missingReview setup, visit notes, codes, and payer steps before billing.Use the checklist
- 3Save the checklistDownload the checklist, then keep client details in your own secure records.Open checklist
Visit exceeds 90-minute cap
Delaware First Health publishes prenatal and postpartum visits up to 90 minutes, billed in 15-minute units.
Next action
Cap the billed units at six for the visit or document why the service must be handled through a plan-specific exception path.
What this usually means
Use this as a plain-English triage note before you touch the real claim. Keep claim numbers and member details in your own secure records.
Check the claim line
Confirm code, modifier, quantity, place of service, and service month against the state source packet.
Check eligibility and setup
Verify provider enrollment, referral or recommendation rules, and member Medicaid eligibility for the service period.
Check payer timing
Confirm timely filing, prior submission status, and whether the member's managed care plan has a different intake path.
Payer call script
A short script keeps the call focused without putting private details into DoulaPaid.
I am calling about a Delaware Medicaid doula claim denial for visit exceeds 90-minute cap. I have the member and claim details in my secure records. Can you confirm which claim-line field caused the denial, whether the service code/modifier/quantity should be corrected, and whether this should be resubmitted as a corrected claim or appealed?
Before ending the call, write down:
- Payer representative name or reference number.
- Exact correction requested, including code, modifier, quantity, or attachment.
- Deadline and submission channel for corrected claim or appeal.
Resubmission checklist
Sources for this denial
Denial pages use the same checked state sources as the app.